
How can you tell if your organization has a functioning strategic plan?
I applaud the leadership team that takes the time to collaborate with each other and come up with a list of priorities to focus on. Big things that will change how the organization does business. Commitments that drive investments.

Few things in business are as open to interpretation as Portfolio Management
And that's unfortunate because I've rarely found an organization that wouldn't be significantly strengthened by employing this discipline in a meaningful way.

Enterprise-level system projects: ITSM is key
When selecting leadership of an enterprise-level project to implement a new system for your business, you will likely be looking for someone with experience managing projects. However, it is arguably just as important to assign someone with experience in Information Technology Service Management (ITSM).